Privacy Policy
The website baovans.com is owned by BaoVans, which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we process the information collected by baovans.com, and also provides the reasons why we must collect certain personal data about you. Therefore, you should read this Privacy Policy before using the baovans.com website.
We care about your personal data and are committed to ensuring its confidentiality and security.
Personal information we collect:
When you visit baovans.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse, we collect information about the individual web pages or products you view, which websites or search terms referred you to the site, and how you interact. We refer to this automatically collected information as “Device Information.” In addition, we may collect the personal data you provide us (including, but not limited to, name, surname, address, payment information, etc.) during registration in order to fulfill the agreement.
Why do we process your data?
Our top priority is customer data security, and as such, we may process only minimal user data, only to the extent absolutely necessary to maintain the website. The automatically collected information is used only to identify potential cases of abuse and to establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information by which someone could identify you as a specific individual. However, if you want to use some of the website’s features, or if you want to receive our newsletter or provide other details by filling out a form, you may provide us with personal data, such as your email, first name, last name, city of residence, organization, and phone number. You can choose not to provide your personal data, but you may not be able to take advantage of some of the website’s features. For example, you will not be able to receive our newsletter or contact us directly from the website. Users who are not sure which information is mandatory are welcome to contact us via info@baovans.com.
Your rights:
If you are a European resident, you have the following rights related to your personal data:
- The right to be informed.
- The right of access.
- The right to rectification.
- The right to erasure.
- The right to restrict processing.
- The right to data portability.
- The right to object.
- Rights related to automated decision-making and profiling.
If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you place an order through the website), or otherwise to pursue our legitimate business interests listed above. Also, please note that your information may be transferred outside of Europe, including to Canada and the United States.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such websites or the privacy practices of third parties. We encourage you to be aware when you leave our website and to read the privacy statements of each and every website that may collect personal information.
Information security:
We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of personal data under our control and custody. However, data transmission over the Internet or wireless networks cannot be guaranteed.
Legal disclosure:
We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us regarding any matter related to individual rights and your personal information, you may send an email to info@baovans.com.
1. Personal Data Controller
The controller of your personal data is: BaoVans
2. Personal Data We Collect
We collect various types of personal data to provide you with our services and improve your customer experience. The personal data we may collect includes, but is not limited to:
- Contact information, such as your name, email address, and phone number.
- Identification information, such as your ID number or passport.
- Payment information, such as credit card details or bank account information.
- Demographic information, such as your age, gender, and preferences.
- Information about your booking history and transactions with us.
- Technical information, such as IP addresses and browsing details on our website.
- Geolocation information, if you use services that require this function.
- Any other information you voluntarily provide to us.
3. Use of Personal Data
We use your personal data for the following purposes:
- Manage and process your camper bookings and related services.
- Communicate with you regarding your bookings and provide relevant information.
- Personalize and enhance your customer experience.
- Process payments and transactions.
- Comply with our legal obligations and applicable regulations.
- Send news, promotions, and updates related to BaoVans (with your consent).
- Conduct analysis and market research to improve our services.
4. Sharing Personal Data
We may share your personal data with third parties in the following circumstances:
- With service providers who help us deliver our services, such as payment processors and hosting services.
- With government authorities or regulatory entities if required by law.
- With BaoVans’ affiliates or subsidiaries.
- With your express consent.
5. Data Security
We take appropriate security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. We use secure protocols for data transmission and SSL encryption to protect sensitive information.
6. Your Rights
You have certain rights regarding your personal data, including the right to access, correct, delete, or restrict its processing. You also have the right to object to the processing of your personal data and the right to its portability. If you wish to exercise any of these rights or if you have questions about our Privacy Policy, please contact us.
7. Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.
8. Contact
If you have questions or comments about our Privacy Policy or how we handle your personal data, please contact us through the contact information provided above.
Thank you for trusting BaoVans. Your privacy and security are fundamental to us.