Privacy Policy

1 Data controller

The controller of the data is BaoVans Rental Services S.L., with tax ID B75363176, located at C/ Villarroel, 58 – P.0, Local, 08011 Barcelona (Spain).

For any matter related to data protection you can contact info@baovans.com or call +34 627 93 95 14.

2 Purpose of processing and legal basis

The personal data you provide is processed for the following purposes:

1. Management of orders, payments and deliveries

Includes processing the products or services contracted through the payment gateway (virtual POS). Legal basis: performance of the contract

2. Billing and tax and accounting obligations

Legal basis: compliance with a legal obligation

3. Customer service and incident management

Legal basis: performance of the contract and/or legitimate interest

4. Sending commercial communications and offers

These will only be sent if the data subject has given consent. Legal basis: consent of the data subject

3 Data we process

• Identification data (first and last name).
• ID/tax number when needed for billing.
• Contact data (address, email, phone).
• Payment data provided through the POS (we do not store full card details on our servers).
• Any other data needed to manage the contract or the order.

4 Recipients of the data

Your data may be shared with:

• Financial entities and virtual POS providers (Visa, MasterCard and the contracted provider) to process the payment.
• Logistics providers for order delivery.
• Hosting providers and technical services that support the platform.
• Competent authorities, where there is a legal obligation.

All providers act as data processors and are obliged to apply appropriate technical and organisational measures.

5 International transfers

If data transfers are made outside the European Economic Area, this website will indicate the destination country and the safeguards applied (standard contractual clauses or another valid legal mechanism). You can request additional information about specific transfers by contacting us.

6 Data retention

• As long as a contractual relationship exists.
• For the periods legally required for tax and accounting obligations (usually 6 years).
• Until the data subject requests erasure and there is no legal basis requiring retention.

7 Rights of data subjects

You can exercise the rights of access, rectification, erasure, objection, restriction of processing, portability and withdrawal of consent (where applicable).

By sending a request to info@baovans.com or by post to C/ Villarroel, 58, 08011 Barcelona. You can also file a complaint with the Spanish Data Protection Agency (AEPD).

8 Security

We have implemented technical and organisational measures to protect data against unauthorised access, loss or improper disclosure. Our website uses HTTPS and our providers meet recognised security standards.

9 Cookie information

In our Cookie Policy we detail the cookies we use, their purpose and how to configure or revoke consent.

10 Specific information about payments (virtual POS)

Payments are processed through an external virtual POS provider. Card or payment data is not stored on our servers. The provider meets the security requirements demanded by Visa and MasterCard and acts as a data processor. If you wish to know the specific provider, you can request it.

11 Changes

We may modify this policy to adapt it to legal or service changes. The current version will always be available on this page with the date of last update.